On the way back from Cameron Highlands we made a one night stopover in KL, and took the opportunity to try U-Zen, a Japanese restaurant in Concorde Hotel, Jalan Sultan Ismail, KL. This had received good reviews from KL's Best Eats and was just around the corner from where we were staying at the Renaissance hotel (also, our first choices of Lafite and Zipangu at the Shangri-La were unfortunately, fully booked). We ordered the omakase kaiseki - chef's menu, at RM150 each. Not having any menu to refer to, we were left anticipating eagerly what the dishes coming out would be.
Unfortunately, the entire experience was quite a bit of a let-down. First, the restaurant was completely empty. First warning sign - how can a well-regarded restaurant be empty on a Saturday night? Second, service was very indifferent, with the waitresses seemingly more interested in chatting among themselves than actually noticing that you were ready to have your orders taken or tea refilled. Third, while the food itself was fresh and actually rather good, it was not spectacular enough for us to overlook the fact that the waitresses did not know what each dish was (w: this is the appetiser. me: what is it? w: it's the appetiser ...). In any case, the prices that U-zen charged were considered very expensive by KL standards. When we went back to the hotel, we tried to reserve Zipangu for lunch the next day to make up for the experience, only to find out that Zipangu was fully reserved (yes, even the counter seats!). Oh well.... we need to remember to book it 1 week in advance the next time then. And, to trash KL's Best Eats.
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